{"ok":true,"module":"Deriox Guard Client Support Request from Incident Metadata Only","version":"m4.6","stats":{"policies":1,"requests":0,"open":0,"waiting_admin":0,"high_priority":0,"messages":0,"categories":4,"audit":0},"security":{"metadata_only_support":true,"client_can_create_from_incident":true,"client_can_reply":true,"client_can_close":false,"admin_must_review":true,"attachments_allowed":false,"media_links_allowed":false,"stream_links_allowed":false,"password_in_cloud_allowed":false,"external_send_enabled":false,"email_send_enabled":false,"push_send_enabled":false,"sms_send_enabled":false},"routes":{"client_requests":"https:\/\/guard.deriox.ro\/client\/support-requests","admin_control":"https:\/\/guard.deriox.ro\/admin\/client-support-requests-control","audit":"https:\/\/guard.deriox.ro\/admin\/client-support-requests-audit","gateway_plan":"https:\/\/guard.deriox.ro\/api\/gateway\/client-support-requests\/plan"},"next_step":"m4.7_admin_support_sla_queue_metadata_only"}